Front Desk

Welcome to Inner Isles! We're glad you're here. These Terms and Conditions ("Terms") are a legal agreement between you and Inner Isles LLC ("Inner Isles", "we", "our", or "us") and explain the rules for using our website, innerisles.club (the "Site"), and our services (the "Service").

By accessing or using Inner Isles, you agree to these Terms. If you do not agree, please do not use our platform.

You must be 18 years or older to use Inner Isles. By using the site, you confirm that you meet this requirement.

To access certain features, you'll need to create an account. When you sign up, you agree to:

If we believe you're violating these terms or misusing the platform, we reserve the right to suspend or terminate your account.

Inner Isles is a space for curiosity, growth, and self-reflection. By being here, you're joining a community of people who are trying to show up with openness and a sense of adventure. Let's keep this space supportive and respectful.

We have a zero tolerance policy for harassment or discrimination. We believe in accountability, not cruelty. If you're here to pick fights, tear people down, or just generally be a jerk, this is not the place for you.

For the Lodge and your Expedition party, please also read our Community Guidelines, which apply to every space you share with other explorers.

You keep full ownership of everything you write here, including your conversations with Kip, Field Notes, check-ins and Trail Tales ("User Content").

By using Inner Isles, you give us a limited license to:

We don't sell your content, and we don't let anyone train AI models on it.

Stripe processes all our payments and subscriptions. For billing questions, email us at [email protected].

All prices are listed in USD and may change at any time with 30 days notice. Subscriptions renew automatically unless canceled at least 24 hours before the next billing cycle. You can manage or cancel your subscription from your Account page, or email us.

Subscriptions are billed monthly or annually depending on your selected plan. Payment is processed at the beginning of each billing cycle. If payment fails, we will attempt to process payment again. After multiple failed attempts, your subscription may be suspended.

For billing disputes, please contact us within 60 days of the charge. We will work with you to resolve any payment issues promptly.

Some things, like an Adventure, are bought once rather than subscribed to. An Adventure bought this way is one brief drawn up with Kip, with a date you choose (a day, or a stretch of up to two weeks) and his morning letters around that date.

You have one year from the date of purchase to draw it up. There's no rush inside that year, and nothing counts down while you're planning with Kip. If you haven't signed a brief within the year, the purchase closes out. Anything you created stays in your account and stays yours to revisit, and if you meant to draw it up and life got in the way, contact us and we'll open it back up for you.

We offer a 75-day, no-questions-asked refund for all first-time subscribers. If you're not satisfied, contact us within 75 days of your first payment and we will refund everything you have paid, including any subsequent monthly payments taken inside that window. Refunds are processed within 5-10 business days to your original payment method via Stripe.

Kip, the club's AI guide, offers coaching, reflections and prompts. Kip is an AI, not a person, and what he writes is for informational, creative and self-reflective purposes only.

Important: This is not therapy, medical advice, or a substitute for professional mental health care. Please use your best judgment and seek help from a qualified professional if needed.

The AI providers named in our Privacy Policy (Anthropic and OpenAI) process your writing only to write Kip's replies and letters, and to make search data, transcripts and images. They do not use it to train their models.

Please don't share passwords, government IDs, payment details, or other people's private information with Kip or in your Field Notes. Inner Isles is built for reflection, not for storing documents like these.

Inner Isles LLC owns, or is licensed to use, everything on the platform that isn't your content, including the design, Kip's voice, the graphics and the AI-generated phrasing. You may not copy, modify, or distribute any part of the platform without written permission.

You can delete your account at any time from your Account page.

We reserve the right to suspend or terminate accounts that violate these Terms, use the platform abusively, or compromise other users' experience. Before termination, we will typically provide notice and an opportunity to remedy violations, except in cases of serious abuse or legal requirements.

When you delete your account, it closes immediately and is permanently deleted after 30 days, as our Privacy Policy describes. What you've shared with other explorers stays with the club; ask us and we'll take your name off it, or remove something personal to you.

Our email provider keeps your contact marked as deleted and unsubscribed, so we never email you by mistake.

We strive to provide reliable service but cannot guarantee 100% uptime. Inner Isles may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control.

We are not liable for any losses or damages resulting from service interruptions, including but not limited to lost data, missed opportunities, or bad decisions.

Inner Isles is provided "as is." To the fullest extent allowed by law, we are not liable for:

These Terms are governed by the laws of the State of Texas, USA. Any disputes will be handled in the courts of Travis County, Texas.

We may update these Terms from time to time. If we make significant changes, we'll notify you by email or with a notice on the site. Continued use after changes means you accept the updated Terms.

Have questions or concerns? We're here to help.

[email protected]